Global Capacity Centers (GCCs) are now hiring more technology professionals in India than traditional IT services firms, ...

Bolivia appears set to break with leftist leadership, as both candidates advancing to the presidential runoff represent ...

Paraguayan President Santiago Peña has announced plans to expand the country’s successful maquila regime to cover BPO and KPO ...

Volkswagen has appointed CI&T, a global technology transformation services provider, as its Digital Agency of Record (DAOR) ...

BPO provider iQor has acquired JumpCrew, marking its shift from a pure customer experience (CX) outsourcer to a full customer ...

“The intra-regional investment remains strong,” says Irina Tsulerman, President of Scarab Rising, Inc. Cultural ties and a ...

With AI-related layoffs drawing plenty of attention as companies continue to boast about heavy increases in efficiency, two ...