Companies in Mexico’s service sector are urging the federal government to reconsider its proposal to reduce the standard work week from 48 to 40 hours, warning that the move could cause significant ...

China is pumping billions into the Caribbean — building roads, wiring digital networks, providing surveillance equipment and deepening ties with governments from Guyana to Grenada. At first glance, ...

While most companies were beginning to tinker with AI tools after ChatGPT's viral debut in late 2022, iQor already had a 12-year head start. The global business process outsourcing firm known for ...

Chile, Uruguay, Costa Rica, Argentina, and El Salvador are the safest countries in Latin America for expatriates, digital nomads, and retirees.

India has launched high-level talks with Mexico aimed at deepening trade and boosting investment in science and technology.

SGF Global is strengthening its footprint in Argentina, aiming to tap into the country's highly regarded technology talent ...

Agentic AI appears poised to deliver a far more devastating blow—to the very foundation of the BPO business: labor arbitrage.