A hallucinating customer support bot—and a viral backlash—shows how fast things can go wrong in the age of AI automation.

Recent updates and additions to Google Search, Maps, Lens and Gemini are showing that AI can assist with travel.

Here's a ChatGPT guide to help understand Open AI's viral text-generating system. We outline the most recent updates and ...

Sports had Google's Gemini AI predict the first round of the 2025 NFL draft. The chatbot's mock made a few head-scratching ...