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Southwest ends its iconic "bags fly free" policy, implementing a US$35 fee for the first checked bag and US$45 for the second.
Thanks to investors at Elliott Investment Management, the Southwest Airlines of today is just as soulless as its competitors.
However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... seating on Southwest Airlines. J.D. Power said customer service is ...
Southwest Airlines faces rising costs and fading efficiency since the pandemic, clouding recovery prospects to past ...
Axios Visuals Dallas-based AT&T and Southwest Airlines took a major hit in this year's Axios Harris Poll examining the reputation of the most visible brands in America. Why it matters: Many customers ...
Southwest Airlines had the least amount of customer complaints in 2024, and Frontier Airlines had the most, according to a ...