Discount airline’s shares rise as Jefferies analyst upgrades the stock, citing an earnings boost from luggage fees.

Southwest ends its iconic "bags fly free" policy, implementing a US$35 fee for the first checked bag and US$45 for the second.

Thanks to investors at Elliott Investment Management, the Southwest Airlines of today is just as soulless as its competitors.

Amadeus faces environmental, social, and governance risks around innovation, tax code changes, data breaches, potential fees should its platform be viewed as anticompetitive, and obtaining and ...

If flights are cut amid a strong demand for air travel, passengers may face "extra-crowded" airports and "connection-busting ...

The survey also crowned Southwest Airlines as the Best Airline for Economy Class Customer Satisfaction ... survey does not compensate for consumer sentiment after the changes were implemented.

The survey also crowned Southwest Airlines as the Best Airline for Economy Class Customer Satisfaction as ... survey does not compensate for consumer sentiment after the changes were implemented.

On May 7, Southwest Airlines made an exciting announcement for passengers. The airline announced that it was recognized by J.D. Power as the Best Airline for Economy Class Customer Satisfaction ...

"Our Employees have always been ... of unrivaled Customer Service with top-ranking operational performance," said Andrew Watterson, Chief Operating Officer at Southwest Airlines.

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... seating on Southwest Airlines. J.D. Power said customer service is ...

While airlines ... airlines customer satisfaction survey for 2025, passenger satisfaction is actually up a few points over 2024. However, the survey announcement was quick to note that changes in the ...

JetBlue ranked highest for business/first class satisfaction, while Southwest led in economy ... According to J.D. Power’s North American airlines customer satisfaction survey for 2025 ...