The survey also crowned Southwest Airlines as the Best Airline for Economy Class Customer Satisfaction ... survey does not compensate for consumer sentiment after the changes were implemented.

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... seating on Southwest Airlines. J.D. Power said customer service is ...

While airlines ... airlines customer satisfaction survey for 2025, passenger satisfaction is actually up a few points over 2024. However, the survey announcement was quick to note that changes in the ...

The survey also crowned Southwest Airlines as the Best Airline for Economy Class Customer Satisfaction as ... survey does not compensate for consumer sentiment after the changes were implemented.

JetBlue ranked highest for business/first class satisfaction, while Southwest led in economy ... According to J.D. Power’s North American airlines customer satisfaction survey for 2025 ...

While airlines are facing ... J.D. Power said customer service is a key differentiator when it comes to customer satisfaction, and Southwest Airline executives have said on recent earnings calls ...

Seats and legroom have shrunk over the years as Americans have gotten larger. Experts warn that could be a recipe for a ...

Thanks to investors at Elliott Investment Management, the Southwest Airlines of today is just as soulless as its competitors.

Southwest Airlines had the least amount of customer complaints in 2024, and Frontier Airlines had the most, according to a ...