The J.D. Power study surveyed 10,224 passengers who had flights on major airlines in North America between March 2024 and March 2025. The survey also crowned Southwest Airlines as ...

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... seating on Southwest Airlines. J.D. Power said customer service is ...

and award-winning Customer Service only they can provide,” Jordan said. Southwest’s latest decision comes months after ...

Southwest Airlines had the least amount of customer complaints in 2024, and Frontier Airlines had the most, according to a ...

COO Andrew Watterson explained that customer surveys indicated positive sentiment, with engaged customers ... require careful implementation. Southwest Airlines is navigating macroeconomic ...

Today, Benzinga's options scanner spotted 18 uncommon options trades for Southwest Airlines. This isn't normal. The overall sentiment of these big-money traders is split between 22% bullish and 55 ...

The survey also crowned Southwest Airlines as the Best Airline for Economy Class Customer Satisfaction as ... survey does not compensate for consumer sentiment after the changes were implemented.

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... when it comes to customer satisfaction, and Southwest Airline executives ...

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... J.D. Power said customer service is a key differentiator when it comes to ...