Thanks to investors at Elliott Investment Management, the Southwest Airlines of today is just as soulless as its competitors.

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... seating on Southwest Airlines. J.D. Power said customer service is ...

Southwest Airlines faces rising costs and fading efficiency since the pandemic, clouding recovery prospects to past ...

Southwest Airlines had the least amount of customer complaints in 2024, and Frontier Airlines had the most, according to a ...

Southwest Airlines ... All other major U.S. airlines charge fees for checked bags. “We have tremendous opportunity to meet current and future Customer needs, attract new Customer segments ...

While airlines ... airlines customer satisfaction survey for 2025, passenger satisfaction is actually up a few points over 2024. However, the survey announcement was quick to note that changes in the ...

JetBlue ranked highest for business/first class satisfaction, while Southwest led in economy ... According to J.D. Power’s North American airlines customer satisfaction survey for 2025 ...