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Frontier CEO Calls Customers 'Shoplifters'
Frontier Airlines CEO on passengers who don't pay for carry-on bags: 'These are shoplifters'
The CEO of Frontier Airlines is upset that the government accused his company of gouging customers for bag fees. In an interview with Reuters, Barry Biffle compared flyers who try not to pay for checked bags to thieves.
Frontier Airlines CEO calls out travelers trying to avoid paying for carry-on baggage: ‘These are shoplifters’
Biffle criticized a Senate report objecting to Frontier’s practice of paying gate agents as much as $10 for catching travelers attempting to avoid paying for carry-on baggage. “These are shoplifters. These are people that are stealing,” Biffle said. “It’s not equitable to everyone who follows the rules.”
Frontier Airlines CEO Compares Unpaid Bag Fees to Shoplifting
The report found gate agents earn incentives for enforcing bag fees, with some earning $10 per flagged bag. Frontier relies heavily on ancillary fees for revenue, with extras like bag fees and seat assignments comprising 64% of its $3.
3d
on MSN
Frontier Airlines will install first-class seats as industry battles for high-paying flyers
Starting in September, Frontier plans to start ripping out the first two rows of its three-by-three economy seats to add four ...
1d
Budget airlines, like Frontier, are adding premium seating options to help relieve financial struggles
These airlines which are typically “no-frills” have had difficulty making money without adding extras. To help increase their ...
3d
on MSN
Frontier Airlines gets fancier with new first class-style seats
Frontier Airlines will introduce first class style seats in late 2025 and add new perks to its frequent flyer program earlier ...
2d
Frontier Airlines will add this upscale amenity to drive revenue
Low-cost fare leader Frontier Airlines will introduce first-class seating and more to meet customer requests and increase ...
rustourismnews.com
3h
Frontier Airlines Introduces First-Class Seating and New Perks for 2025
Frontier Airlines, known for its ultra-low-cost travel model, is stepping into the premium travel segment. The U.S.-based ...
The Points Guy on MSN
3d
Frontier Airlines announces first-class seats, companion pass for high-level elite status
Frontier Airlines will add first class-style seats to its aircraft beginning in late 2025. It's also offering a new companion ...
2d
on MSN
Frontier Airlines to add 'first class-style' seats, premium rewards
DENVER — Frontier Airlines is adding luxury options for fliers in 2025, including rows at the front of its aircraft that the ...
TravelPulse on MSN
3d
Frontier Airlines Launching New Enhancements in 2025, Including First Class
The airline will be offering first class seating in the first two rows of the aircraft beginning late next year for the very ...
2h
on MSN
Actually, American Airlines says, flying has never been more affordable
After a year of travelers planning fewer trips due to budgetary concerns and testing creative ways to save money on flights, ...
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