Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.

A new survey has ranked Southwest Airlines No. 1 for passenger satisfaction in economy or basic economy class. Delta Air Lines was ranked highest in satisfaction within the premium economy fare class.

A Complete Guide to Hassle-Free Assistance When it comes to air travel, exceptional customer service 1-833-341-3142can make or break a journey. Delta Air Lines, one of the largest and most reliable ...

JetBlue, Delta, and Southwest topped the 2025 J.D. Power airline satisfaction survey. JetBlue was the top carrier for ...

The J.D. Power Airline Satisfaction Study is an annual survey that measures airline passengers’ satisfaction with their ...

JetBlue topped the chart in customer satisfaction for its business/first class cabins, and was second-best in the survey for its premium economy and standard economy product. Delta Air Lines ...

Airline satisfaction ratings among first/business class passengers This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer ...